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GTBuy QC Photos: A Worked Example

Short answer: In this example, Alex opens the GTBuy warehouse photos of the hoodie, compares them with the order and finds a size label that does not match. Alex holds the item and contacts GTBuy support before it goes anywhere.

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Guide

A hypothetical scenario used to show the process.

What Alex sees

The hoodie has arrived and GTBuy has posted photos. Alex checks them in order:

  1. Size label: shows M, but Alex ordered L. A problem.
  2. Colour: the grey that was picked. Fine.
  3. Print and stitching: match the seller's photos. Fine.
  4. Damage: none visible. Fine.
  5. Extras: none were listed. Fine.

What Alex does

Alex does not approve the hoodie and keeps it out of any parcel. Through the order, Alex messages GTBuy support, pointing to the label photo and the ordered size. GTBuy can contact the seller; whether an exchange or return happens depends on the seller and GTBuy's policies, and costs may apply.

If everything had matched

Alex would approve it, and it would wait in storage for other items or for shipping.

A lesson from the example

Alex could not judge the fabric from photos. QC photos show what arrived; they do not confirm materials or authenticity, and nobody here guarantees those.

Your own case

If a detail is hard to see, check whether GTBuy offers extra photos and what they cost.

Alex then moves on to shipping to Europe.

Frequently asked questions

Could Alex approve later? +

Yes, within GTBuy's storage period.

Would the exchanged hoodie get new photos? +

That follows GTBuy's process.

Are standard photos free? +

Check GTBuy's service list.

Next steps

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