A hypothetical scenario used to show the process.
What Alex sees
The hoodie has arrived and GTBuy has posted photos. Alex checks them in order:
- Size label: shows M, but Alex ordered L. A problem.
- Colour: the grey that was picked. Fine.
- Print and stitching: match the seller's photos. Fine.
- Damage: none visible. Fine.
- Extras: none were listed. Fine.
What Alex does
Alex does not approve the hoodie and keeps it out of any parcel. Through the order, Alex messages GTBuy support, pointing to the label photo and the ordered size. GTBuy can contact the seller; whether an exchange or return happens depends on the seller and GTBuy's policies, and costs may apply.
If everything had matched
Alex would approve it, and it would wait in storage for other items or for shipping.
A lesson from the example
Alex could not judge the fabric from photos. QC photos show what arrived; they do not confirm materials or authenticity, and nobody here guarantees those.
Your own case
If a detail is hard to see, check whether GTBuy offers extra photos and what they cost.
Alex then moves on to shipping to Europe.
